Your information is completely secure with us
This privacy policy provides a full explanation of how your personal information is collected, used, and kept secure on the 71bat platform.
Table of Contents
1. What Information We Collect
When you register, play, or use our services on the 71bat platform, we collect certain information from you. Collecting this information is essential to improving our service quality and keeping your account secure.
1.1 Personally Identifiable Information
When you create an account on our platform, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum age is 21)
- Email address
- Mobile number
- National ID card or passport number (if required for identity verification)
- Banking or mobile financial service information (bKash, Nagad, Rocket, Upay)
1.2 Automatically Collected Information
When you use our website or app, certain technical information is collected automatically:
- IP address and geographic location
- Device information (model, operating system, browser version)
- Login time and session information
- Page visit and click data
- Information obtained from cookies and web beacons
1.3 Transaction Information
We retain a record of every deposit and withdrawal transaction you make. This includes the transaction amount, date, method, and status. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.
1.4 Gaming Activity Information
Your gaming history, bet amounts, win and loss records, and bonus usage are automatically stored in our system.
2. How We Use Your Information
71bat uses your information only for specific and legitimate purposes. We never sell your information to third parties without your consent.
2.1 Account Management
Collected information is used to create and manage your account. This includes identity verification, security monitoring, and login verification.
2.2 Financial Transaction Processing
The necessary financial information is used to complete your deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
2.3 Customer Support
Your information is used to resolve issues, process complaints, and provide 24/7 live chat support. Our support team assists you in Bengali.
2.4 Ensuring Responsible Gaming
Your gaming activity is monitored to identify potential signs of addiction, and guidance on setting limits is provided when needed.
2.5 Meeting Legal Obligations
Information is used to prevent fraud, combat money laundering, and fulfill other regulatory requirements as required by applicable law.
2.6 Service Improvement
Analytical data is used for the technical development of the 71bat platform, adding new games, and further improving the user experience.
3. Data Sharing and Disclosure
71bat gives the highest importance to your privacy. We do not share your information with any third party except in the following limited circumstances:
3.1 Service Provider Partners
Only the necessary information is shared with trusted technology partners and payment processing organizations for the operation of our platform. These organizations are bound by strict confidentiality agreements with us.
3.2 Legal Authorities
Information may be disclosed pursuant to a court order, a valid request from a government regulatory authority, or as required by applicable law.
3.3 Fraud Prevention
If any suspicious fraudulent activity is identified, the relevant information may be shared with fraud prevention agencies.
3.4 Business Transfer
If 71bat's business operations are transferred for any reason, user information may form part of that transfer. In such a case, we will notify users in advance.
4. Cookie Policy
The 71bat website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
4.1 Necessary Cookies
These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, perform security verification, and save preferences. Disabling these cookies will prevent you from using the core features of the site.
4.2 Functional Cookies
These cookies are used to remember your language preferences, display settings, and other personalized settings.
4.3 Analytics Cookies
Analytical cookies are used to analyze website usage patterns and improve services. This information is collected in aggregated form and cannot be used to identify individuals.
4.4 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling necessary cookies may prevent you from using some features of the platform.
5. Data Security Measures
71bat has adopted the most up-to-date technical measures to keep your information secure. Our security framework follows internationally recognized fair play principles.
5.1 SSL Encryption
Our website uses SSL (Secure Socket Layer) encryption technology, which keeps your information fully encrypted during transmission. You can confirm this by looking for the padlock icon in your browser's address bar.
5.2 Data Encryption
All sensitive information stored on our servers is protected using advanced encryption methods. Passwords and financial information are specifically stored in a hashed and encrypted state.
5.3 Access Controls
Only authorized staff can access your information on a need-to-know basis. All data access activities are logged and regularly monitored.
5.4 Regular Security Assessments
The security of our systems is regularly assessed and tested. Any vulnerability identified is resolved promptly.
5.5 Two-Factor Authentication
Two-Factor Authentication is available to protect your account. We strongly recommend keeping it enabled.
6. Data Retention Period
71bat does not retain your information beyond what is necessary. We follow a clear data retention policy.
6.1 Active Accounts
While your account is active, we retain all of your information. This is necessary for service delivery, history tracking, and customer support.
6.2 After Account Closure
If you request to close your account, we are required to retain certain information for a specified period in accordance with legal obligations. Generally, financial transaction records are retained for up to five years.
6.3 Automatic Deletion
After the specified retention period has passed, information that is no longer legally required is automatically deleted from our systems.
6.4 Backup Systems
Backups of data are maintained for protection against system failures. These backups are also governed by the same privacy policy.
7. Your Privacy Rights
As a 71bat user, you enjoy several important rights over your personal information. We respect these rights and are obliged to respond to your requests within a reasonable time.
7.1 Right of Access
You have the right to know what information we hold about you. You can request a copy of this information via live chat or by email.
7.2 Right to Rectification
If any information on your account is incorrect or incomplete, you have the right to request that it be corrected or updated.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
7.4 Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be restricted.
7.5 Right to Object
You have the right to object to your information being used for specific purposes, particularly in relation to marketing communications.
7.6 How to Exercise Your Rights
To exercise any of the above rights, contact us at [email protected] or via live chat. We will respond to your request within 30 days.
8. Protection of Children's Privacy
71bat is a responsible gaming platform and we give the highest priority to child protection.
8.1 Age Restrictions
71bat is for individuals aged 21 and above only. We conduct an age verification process at registration and accounts for minors are not approved.
8.2 No Collection of Minors' Information
We do not knowingly collect information from any person under the age of 21. If we inadvertently collect such information, it will be deleted immediately upon being brought to our attention.
8.3 What Parents Should Do
If you suspect that a minor is using 71bat, please notify us immediately by email at [email protected] or through live chat.
9. Policy Changes & Updates
71bat may update this privacy policy from time to time. We will try to inform you of any significant changes.
9.1 Notice of Changes
If there are any important changes to the privacy policy, we will send a notice to your registered email and update the published date on the website.
9.2 Effectiveness of Updated Changes
Continuing to use the platform after an update is published means you have agreed to the new terms. If you do not agree with the changes, you have the right to close your account.
9.3 Historical Versions
Previous versions of the privacy policy may be made available upon request. Please contact our support team for this.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our team is always ready to assist you in Bengali.
Privacy Contact
For more information, visit our FAQ page, Terms & Conditions, and Responsible Gaming section.